Monitoring - The outage has not reappeared in app.falcony.io, and the service has been available since 15:26 UTC.
Salesforce has the incident still open, and has investigations ongoing. A permanent fix on Heroku's end is in progress, and it could potentially reintroduce an outage impact. We will thus keep the incident open and will actively monitor the situation.
Jun 10, 2025 - 19:54 EEST
Salesforce has the incident still open, and has investigations ongoing. A permanent fix on Heroku's end is in progress, and it could potentially reintroduce an outage impact. We will thus keep the incident open and will actively monitor the situation.
Jun 10, 2025 - 19:54 EEST
Update - Falcony seems to be available for the time being. The incident on Salesforce's end still persists, so further outage and side effects are still possible. We will monitor the situation closely.
Jun 10, 2025 - 18:41 EEST
Jun 10, 2025 - 18:41 EEST
Update - Salesforce is working to restart the rest of the Heroku instances to fully restore the services. We are also actively restarting Falcony instances, which is showing a positive impact on the availability. We will keep following the situation closely.
Jun 10, 2025 - 18:33 EEST
Jun 10, 2025 - 18:33 EEST
Update - Salesforce has restarted a subset of their Heroku instances. This has shown positive results, but the outage still remains for app.falcony.io. Further investigations by Salesforce have highlighted that an automated change on the Heroku environment was the potential trigger of this issue.
Follow https://status.salesforce.com/generalmessages/10001540 for recent updates.
Jun 10, 2025 - 17:52 EEST
Follow https://status.salesforce.com/generalmessages/10001540 for recent updates.
Jun 10, 2025 - 17:52 EEST
Update - Salesforce continues to investigate an intermittent service disruption in the Heroku service.
Jun 10, 2025 - 16:55 EEST
Jun 10, 2025 - 16:55 EEST
Update - Salesforce has identified network configuration issues within Heroku environment. They will explore this further and remain focused on providing a long-term solution.
Jun 10, 2025 - 15:59 EEST
Jun 10, 2025 - 15:59 EEST
Update - Salesforce continues to investigate the incident
Jun 10, 2025 - 15:41 EEST
Jun 10, 2025 - 15:41 EEST
Update - Salesforce is continuing to work on the incident together with a third-party cloud services provider. Updates on the incident can be found in https://status.salesforce.com/generalmessages/10001540.
Jun 10, 2025 - 14:33 EEST
Jun 10, 2025 - 14:33 EEST
Update - The service has been available for short periods of time, but the outage still widely remains. We will keep posting updates of any advancements.
Jun 10, 2025 - 13:44 EEST
Jun 10, 2025 - 13:44 EEST
Update - The issue is still ongoing. Salesforce is providing updates every 30 minutes in https://status.salesforce.com/generalmessages/10001540.
Jun 10, 2025 - 12:33 EEST
Jun 10, 2025 - 12:33 EEST
Update - The issue is still ongoing, and is affecting multiple Salesforce services besides Heroku. The latest information of the incident can be obtained from https://status.salesforce.com/generalmessages/10001540.
Jun 10, 2025 - 11:39 EEST
Jun 10, 2025 - 11:39 EEST
Identified - We have received confirmation from Heroku that they are facing an outage. Heroku has assured that the incident is being treated with the utmost priority by their team. We will post updates once the situation proceeds.
Jun 10, 2025 - 10:54 EEST
Jun 10, 2025 - 10:54 EEST
Update - We have identified that our service provider Heroku appears to have an outage. We will keep investigating the issue.
Jun 10, 2025 - 10:17 EEST
Jun 10, 2025 - 10:17 EEST
Investigating - We are investigating an outage on app.falcony.io. We will update once we know more.
Jun 10, 2025 - 10:01 EEST
Jun 10, 2025 - 10:01 EEST
About This Site
Any interruptions to Falcony's services will be posted here. If you are experiencing unexpected issues, please get in touch with us at support@falcony.io.
Falcony
Degraded Performance
Falcony BI database
Operational
audits.io
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.